Booking app development for transport and service businesses

A customer app, a driver app and an admin panel that work as one system, so customers book in under a minute and your office manages every trip in one place.

Discuss your appSee booking app pricingAll app types

See how the app works

A booking from start to finish, the way your customers will use it. Based on a booking app we planned for a transport company in Singapore; the brand is replaced for this demo.

  1. HomeServices, next trip and a one-tap Book a Ride.
  2. Choose a vehicleCapacity and price for every vehicle class.
  3. Trip detailsAddresses, time and an all-in fare that updates live.
  4. Confirm and payPayment options and an instant confirmation.
  5. Live trackingThe driver's location and arrival time on a map.
  6. SupportCall, WhatsApp and answers to common questions.

Three apps, one system

Your customers, your drivers and your office all work from the same live data, so nothing is copied by hand and nobody waits for a callback.

My Trips

FRI 14 NOV · 06:30City Airport T39 Seater MPV · $70Confirmed
Your driver is on the wayMK · arriving in 8 min

Customer app

Book, pay, track trips and reach your team in one tap. Push alerts for every change.

Today's jobs

06:30 · 9 SEATER1 Marina Boulevard→ City Airport T3 · 6 pax
On the wayArrivedCompleted ✓
09:15 · 13 SEATERHarbour Hotel→ Convention Centre · 11 pax

Driver app

Assigned jobs with addresses and passenger details, and one-tap status updates.

BookingsToday
#BK-20842Airport arrivalNew
#BK-208419 Seater · 06:30Driver: MK
#BK-20839Quote · EventQuoted $420
#BK-20836Hourly 3 hCompleted

Admin panel (web)

Every booking and quote in one list: confirm, assign drivers and edit rates.

Features, built in phases

Launch with what brings bookings first, then add the driver app, tracking and payments as the business grows.

Launch

Customer app and admin panel

  • Sign in with phone OTP, Google or Apple
  • Services, fleet and rates
  • Booking with an all-in live fare
  • Flight number, luggage and child seat requests
  • Quote requests for every service
  • My Trips with push notifications
  • One-tap call and WhatsApp, FAQ
  • Admin panel: confirm, assign, edit rates
  • Email alert for every new booking
Phase 2

Driver app, tracking and company accounts

  • Driver job list and passenger details
  • On the way, arrived and completed updates
  • Live driver location on the customer's map
  • Rating and feedback after each trip
  • Company profiles with staff users
  • Monthly PDF invoices
  • Recurring shuttle schedules
  • Saved addresses
Phase 3

Payments and growth

  • In-app card, QR and e-wallet payments
  • Local payment gateway set-up
  • Promo and referral codes
  • Revenue, route and repeat-customer reports

From plan to the app stores in about six weeks

The Launch App is delivered in about six weeks once we have your content and rates. You get a test version on your own phone every week.

  1. Week 1
    Plan and design

    Screen plan and designs of the main screens for your approval.

  2. Weeks 1–2
    Sign-in and home

    Sign-in, home, services, fleet and rates.

  3. Weeks 3–4
    Booking flow

    Booking, live fare, quotes, My Trips and notifications.

  4. Weeks 4–5
    Admin and alerts

    Admin panel, email alerts and reports.

  5. Week 6
    Test and publish

    Testing on real phones, your review and App Store and Google Play submission.

Technology

  • FlutterOne codebase for fast, native-feeling Android and iPhone apps.
  • Firebase AuthenticationPhone number one-time codes and Google sign-in.
  • Cloud FirestoreBookings, rates and accounts stored securely and updated in real time.
  • Firebase Cloud MessagingPush alerts for confirmations and driver updates.
  • Google MapsAddress search, routes and live driver location.
  • Firebase HostingThe web admin panel, fast and secure on Google's servers.

Publishing on the App Store and Google Play

  • Developer accounts in your company name (Google Play $25 one-time, Apple $99 per year)
  • Store listings, screenshots and privacy policy
  • Data safety form, privacy labels and content ratings
  • Signed release builds, testing and store review

Booking app pricing

Fixed, one-time prices. You own the app, the code and every account it runs on.

One-time project price, paid in milestones. App store fees (Google Play $25, Apple $99 per year) and server costs are paid from your own accounts.

Launch App

A customer booking app and admin panel, live on both app stores.

$5,000one-time

Get started
  • Android and iPhone customer app (Flutter)
  • Sign in with phone OTP, Google or Apple
  • Booking with an all-in live fare
  • Quote requests for every service
  • My Trips with push notifications
  • One-tap call and WhatsApp
  • Web admin panel: confirm, assign, edit rates
  • App Store and Google Play publishing
  • Delivery in about 6 weeks
Download the action plan (PDF)
Most popular

Business App

Adds a driver app, live tracking and company accounts.

$6,500one-time

Get started
  • Everything in Launch App
  • Driver app with jobs and trip status
  • Live driver location on the customer's map
  • Rating and feedback after each trip
  • Company accounts with staff users
  • Monthly invoices as PDF
  • Recurring shuttles and saved addresses
  • Delivery in about 9 weeks
Download the action plan (PDF)

Complete App

The full system with in-app payments and growth tools.

$8,000one-time

Get started
  • Everything in Business App
  • In-app payments through a local gateway
  • QR, card and e-wallet options
  • Promo and referral codes
  • Revenue and route reports
  • 3 months of support and updates
  • Delivery in about 12 weeks
Download the action plan (PDF)

Booking app questions

How much does a booking app cost?

Our app plans are $5,000 for a customer app with an admin panel, $6,500 with a driver app, live tracking and company accounts, and $8,000 for the complete system with in-app payments. Each plan is a fixed, one-time price.

How long does it take to build?

About 6 weeks for the Launch App, 9 weeks for the Business App and 12 weeks for the Complete App, counted from the day we have your content, rates and account access. App Store and Google Play review times are added on top.

Do you build for iPhone as well as Android?

Yes. We build in Flutter, so one codebase gives you an Android app and an iPhone (iOS) app. Every plan includes publishing on Google Play and the Apple App Store under your own accounts.

Who owns the app and the code?

You do. The app is published under your own Google Play and Apple developer accounts, the backend runs in your own Firebase project, and you receive the full source code at handover.

Can we change prices without updating the app?

Yes. Rates, surcharges and services are edited in the admin panel and the app shows the new prices straight away, with no app update needed.

What are the running costs after launch?

Google Play charges a one-time $25 fee and Apple charges $99 a year for an App Store account. Firebase hosting, maps and notifications are usually free or a few dollars a month for a small operator, and grow with the number of bookings. Payment gateways charge their own fee per transaction.

Is it only for transport companies?

Our demo shows a transport booking app because that is where we have the most experience, but the same system works for any business that takes bookings: cleaning, tours, home services, clinics or rentals.

Booking app guides

Taxi booking app development cost for small fleets and transport companies

What a taxi or transport booking app costs a small fleet: customer app, driver app and dispatch panel, key features, fixed prices from $5,000 and running costs.

Read the guide

Want customers to book in your own app?

Tell us how you take bookings today. We'll reply with a screen plan and which plan fits, free of charge.

Chat on WhatsApp Get a free audit