Orders
TODAY · 10:06Order #A214Iced latte, croissant · $8.00
YESTERDAYOrder #A190Flat white · $4.50
Your order is readyCollect at George Street
Customer app
Menu, order ahead, payment, order status and rewards.
Ordering and loyalty app development for restaurants, cafés and shops
Let customers order ahead, pay in the app and collect points every visit, while your kitchen sees every order the moment it's placed. No marketplace commission on each order.
See how the app works
The main flow from start to finish, the way your customers and team will use it. Demo content only; your app is designed around your own services, brand and data.
- Home and rewardsPoints balance and today's offers.
- MenuPick items with prices and options.
- CartOrder, pickup time and points discount.
- Pay and confirmPay in the app, order sent to the kitchen.
- Order statusReceived, preparing, ready to collect.
- RewardsPoints towards the next free item.
Hi,
Sara
ORDER AHEAD · SKIP THE QUEUE240 points · free coffee at 300
Search the menu
Start order
MenuSee all
CoffeeFoodBakeryDeals
LAST ORDER · YESTERDAYFlat white and croissant
ReorderMenu · Coffee
Flat whiteDouble shot · oat or whole$4.50
Iced latteRegular · vanilla option$5.20POPULAR
CappuccinoRegular or large$4.30
MochaWith cocoa and cream$5.40
Add to cart
Your order
PICKUP ATGeorge Street · 10:15
Iced latte × 1$5.20
Almond croissant × 1$3.80
Points discount−$1.00
Total$8.00
Checkout
Payment
Card ending 4242Saved card
WalletApple Pay or Google Pay
Pay at the counterCash or card
Pay $8.00
✓Order placed#A214 · ready in about 8 minutes
Order #A214
Ready in60%
- ✓Received10:06
- ✓PreparingBarista started
- ✓Ready to collectWe'll notify you
Rewards
Points to your free coffee80%
- ✓+10 points earned today240 → 250
- ✓Birthday drinkUnlocks in March
- ✓Invite a friendGet 50 points each
One system for everyone involved
Customers, your team and your office work from the same live data, so nothing is copied by hand and nobody waits for a callback.
Kitchen · live
#A214 · 10:15 PICKUPIced latte, croissantOat milk
NewPreparingReady ✓
#A215 · 10:20 PICKUP2 × flat whiteExtra hot
Kitchen screen
New orders appear instantly with items, notes and pickup time.
OrdersToday
#A2162 items · pickupNew
#A214Iced latte, croissantReady
#A212Delivery · 4 itemsOut
#A209Flat whiteCollected
Admin panel (web)
Edit the menu and prices, run offers and see sales and points.
Features, built in phases
Launch with what saves the most time first, then add more as your business grows.
Ordering and payments
- Menu with options and add-ons
- Order ahead for pickup
- Card and wallet payments
- Live order status
- Kitchen order screen
- Admin panel for menu and prices
Loyalty and delivery
- Points on every order
- Rewards and birthday offers
- Delivery with zones and fees
- Push offers to app users
- Reorder in one tap
More locations
- Multiple branches and menus
- Table ordering by QR code
- Sales and product reports
- Gift cards and referrals
From plan to the app stores in about seven weeks
A typical Business App is delivered in about seven weeks once we have your content and access. You get a test version on your own phone every week.
- Week 1Plan and design
Workshop, screen plan and designs of the main screens for your approval.
- Weeks 2–3Core screens
Sign-in, home and the main screens for each role.
- Weeks 4–5Main flow and admin
The core workflow end to end, plus the web admin panel.
- Week 6Alerts and reports
Notifications, reports and the finishing details.
- Week 7Test and publish
Testing on real phones with your team, then App Store and Google Play submission.
Technology
- FlutterOne codebase for fast, native-feeling Android and iPhone apps.
- Firebase AuthenticationPhone number one-time codes and Google sign-in.
- Cloud FirestoreBookings, rates and accounts stored securely and updated in real time.
- Firebase Cloud MessagingPush alerts for confirmations and driver updates.
- Google MapsAddress search, routes and live driver location.
- Firebase HostingThe web admin panel, fast and secure on Google's servers.
Publishing on the App Store and Google Play
- Developer accounts in your company name (Google Play $25 one-time, Apple $99 per year)
- Store listings, screenshots and privacy policy
- Data safety form, privacy labels and content ratings
- Signed release builds, testing and store review
Ordering & Loyalty App pricing
Fixed, one-time prices paid in milestones. You own the app, the code and every account it runs on.
One-time project price, paid in milestones. App store fees (Google Play $25, Apple $99 per year) and server costs are paid from your own accounts.
Starter App
A focused app that puts your business on your customers' phones.
$3,000one-time
Get started- Android and iPhone app (Flutter)
- Up to 8 screens
- Sign in with phone OTP, Google or Apple
- Services, catalogue or content you edit yourself
- Enquiry or quote form, call and WhatsApp
- Push notifications
- App Store and Google Play publishing
- Delivery in about 4 weeks
Business App
A custom app with accounts, your data and a web admin panel.
$5,000one-time
Get started- Everything in Starter App
- Up to 20 screens
- Customer and staff accounts with roles
- Web admin panel for your office
- Photos, forms, checklists and PDF reports
- Maps and location where needed
- 30 days of support after launch
- Delivery in about 7 weeks
Advanced App
A complete system: customer app, staff app and admin panel.
$8,000one-time
Get started- Everything in Business App
- Separate staff, driver or technician app
- Live status and location tracking
- Online payments through a local gateway
- Reports and data exports
- Links to email, Google Sheets and WhatsApp
- 3 months of support and updates
- Delivery in about 12 weeks
Ordering & Loyalty App questions
Do we pay commission on every order?
No. Unlike delivery marketplaces, the app is yours: you pay the payment gateway's card fee and your normal running costs, not a percentage of every order.
Can the app handle delivery as well as pickup?
Yes. You set delivery zones, fees and minimum orders, and orders can go to your own drivers. Pickup, delivery and table ordering can all run from the same app.
How does the loyalty programme work?
Customers earn points on every order and redeem them for rewards you choose. You can also send push offers, birthday rewards and referral bonuses from the admin panel.
How much does it cost?
Our app plans are $3,000 for a Starter App, $5,000 for a Business App with accounts and an admin panel, and $8,000 for an Advanced App with a separate staff app, tracking and payments. Each plan is a fixed, one-time price.
Do you build for iPhone as well as Android?
Yes. We build in Flutter, so one codebase gives you an Android app and an iPhone (iOS) app. Every plan includes publishing on Google Play and the Apple App Store under your own accounts.
Who owns the app and the code?
You do. The app is published under your own Google Play and Apple developer accounts, the backend runs in your own Firebase project, and you receive the full source code at handover.
Want a ordering app for your business?
Tell us how your team works today. We'll reply with a screen plan, a fixed price and a timeline, free of charge.